The goal of process management is to improve the competitiveness of the company. In many projects the optimized processes enable cost-reductions as well as the identification of drivers for future growth. Even many instruments used within my projects have been developed for Turn-Around Management to avoid insolvency, mainly successful market leaders are my customers.
The benefits for companies is the reduction of costs and the improvement of productivity e.g
- Improvement of efficiency by 15 – 25 %
- Reduction of lead time up to 50 %
- Improvement of in-time delivery from 75 % to 95 %
Based on the learnings of my projects I propose a process model, which combines different approaches.
- Improvement of IT Service Management by ITIL®
- Introduction of strategic processes management in the context of strategy and organizational Structure